This one day programme is aimed at support staff directly working with people who have a brain injury. It adopts a social model of disability and provides a basic awareness about the structure of the brain and the impact of the related injury. It is suitable for all direct care/support staff.

A three hour course that raises awareness and teaches delegates the guidelines for administration of medication for adults in residential or day care community settings.

This course equips delegates with a basic understanding of what anger is, and the practice tools required to intervene effectively, therapeutically and safely when a child is angry.

This half day Autism Awareness introductory course has been designed for all workers who come into contact with people with Autism or Asperger syndrome. Delegates will be enabled to develop an understanding of autism and how to apply this knowledge to their every day practice.

Manic depression is a serious mental health problem involving extreme swings of mood (highs and lows). It is also known as Bi-polar Affective Disorder. Both men and women, of any age from adolescence onwards and from any social or ethnic background, can develop manic depression. This one day course aims to provide delegates with an understanding of what bipolar disorder is, how it affects people and what can be done to help.

This two-day course covers national minimum standards for providing care to older people. It will provide relevant underpinning knowledge for Health & Social Care Induction Units and will assist all care staff in delivering high quality service to older people.

A one-day course that is designed to give participants the knowledge of how to develop and implement the care planning system. P articipants will learn how to assist in the Development of working within the care planning system in line with the organizations policies, and how to understand and implement the care planning system of practice.

The course will explore and extend participants knowledge about challenging behaviour; the forms it can take, those who are at risk, various explanations for the occurrence of challenging behaviour and possible coping and response options. Participants will go on to look at their presentation in a challenging situation including breakaway techniques (if requested by client)

Children and young people may display anti-social behaviours, which are the visible signs of deep hurt, anger or frustration with aspects of their lives. When behaviour becomes so difficult that it effects a childs development, it can be known as a conduct disorder. Teenagers with conduct disorder may become involved in criminal activity, be excluded from schools, families and society. The day aims to provide the delegates with a greater understanding of the nature of challenging behaviour to help them deal more effectively with this type of difficulty in their work

This one day course is designed especially for those who need a basic grounding in child protection. The course covers what abuse is, how it might be recognised in youngsters and moves on to how and when to react. Practical ways are discussed to create a protective environment around children to minimise the risk of exploitation by those who could offend. Ways of keeping staff safe from false allegations is also dealt with.

This one-day workshop will give participants grounding in understanding CBT. The workshop incorporates a brief introduction to basic CBT theory, but the main aim is to teach participants the CBT skills of identifying clients and challenging cognitive distortions. The workshop is a creative mix of lectures, group discussions, exercises and a little “fringe theatre”. The workshop leaders will role-play clients, and workshop participants in small groups will follow through the different stages of assessment, finally producing a CBT formulation for the ‘client'

This course aims to equip staff with the knowledge and skills to effectively communicate with children and young people.

This course is intended for all frontline staff and professionals whose work brings them into contact with members of the public. Their work may expose them to situations that may become volatile and confrontational, resulting in violence and abuse.

The purpose of this one day course is to raise awareness for staff dealing with internal and external customers. Awareness of the skills and processes that lead to exceptional standards of customer care will be covered throughout training. Customers expectations and delivery levels will be examined and related to current working practices.

All staff involved with people with dementia need good quality dementia training to ensure they have the appropriate skills and understanding to meet the needs of people in their care. This course aims to give a greater understanding of people with dementia and of ways to meet their individual needs.

Most people, children as well as adults, feel low or ‘blue' occasionally. Feeling sad or anxious is a normal reaction to experiences that are stressful or upsetting. When these feelings go on and on, or dominate and interfere with your whole life, it can become an illness. Depression probably affects one in every 200 children under 12 years old and two to three in every 100 teenagers.

This one day course gives an overview of the subject for professionals who want to increase their theoretical understanding and practical confidence in relation to emotional development and well-being.

This half day course is designed for carers or care teams who need to gain an understanding of this topic. The course is designed to clarify varying causes of diabetes. Delegates will develop their skills and gain a basic knowledge in this topic, whilst exploring self help, care interventions and multidisciplinary guidance.

This one day course is practical and hands on for delegates participating. The course offers an insight into many forms of disability through simulation and is led by two disable tutors. The workshop aims to answer the 2 questions people want to ask about disability issues:
•  1 How would I know a person has a disability? e.g. identifying specific disabilities.

• 2 How do I enable disabled people to access my services? e.g. encouraging a ‘can-do' approach.

Dual diagnosis is generally viewed as a difficult presentation to treat. Frequently the patient may be resistant to the idea of illness, disillusioned with conventional medication, and resigned to 'self-medicating'. Other times, such patients simply cannot see there is a problem. To bring effective help in such a situation is a very skilled task. This one day course aims to provide delegates with an undertanding of what dual diagnosis is, how it affects people and what can be done to help.

Elder abuse is a serious problem that is still under acknowledged and largely unreported. Cases that do come to light are often dismissed as a domestic issue, in a way that domestic violence and child abuse once were rather than being related to wider issues of discrimination requiring action at all levels. This course aims to raise awareness of elder abuse and how it can be prevented and reported.

This course covers the transmission of HIV and Social Implications which will enable participants to explore personal and professional issues.

This course will equip workers with the knowledge and skills to effectively carry out “life story” work with children.

It is important to raise general awareness about mental health and reduce the stigma of mental illness. This is a practice-based course aimed at helping participants to work more effectively and appropriately with people who experience a range of mental health problems. On completion of this course delegates will have an awareness of the skills and confidence necessary for working or dealing with people experiencing a wide range of emotional and mental health problems.

Patients of reduced mobility concerning Osteoarthritis, Parkinson's disease and stroke victims etc have a high risk of developing pressure sores. This course is aimed at providing a general awareness on the causes and prevention of pressure sores.

This one day course ensures that staff can recognise and respond to abuse and neglect and are aware of their responsibilities with regard to the protection of vulnerable adults.

This one day workshop will give participants grounding in understanding psychosocial interventions in mental health. Delegates will gain an overview of the range of psychological interventions available to people with mental health issues

This one day course aims to enable participants to explore the role of the key worker in line with the minimum standards and is aimed at residential workers within children's homes and respite day care services.

The course is designed to provide for managers and care support workers an introduction to the basic skills required when caring for clients who suffer from functional mental health impairments, such as schizophrenia.

There is a growing concern about the number of people who present self harming behaviour, not only in mental health settings, but also in everyday contexts like schools. This one day course will consider key issues in relation to self harm and will give an overview of current research and approaches to the subject of self harm.

A one-day course that is designed to give participants the knowledge of how to develop and implement the care planning system. Participants will learn how to assist in the development of working within the care planning system in line with the organizations policies, and how to understand and implement the care planning system of practice.

This one day course is aimed at raising awareness of likely sources of work-related stress, the range of symptoms and effects it can cause and the options available for its control. While the level of this qualification is aimed at general workers, it would provide a suitable introduction to the issue of work related stress for more senior staff. A self assessment questionnaire is offered at the end of this course if CIEH Accreditation is required.

This one-day course is beneficial to anyone who needs a thorough and up-to-date introduction to substance misuse and abuse and related issues. The course will explore the social, cultural and health aspects of drug use in the UK.

This one-day course is beneficial to anyone who needs a thorough and up-to-date introduction to substance misuse and abuse and related issues. The course will explore the social, cultural and health aspects of drug use in the UK.

There is a growing concern about the number of young people who present self harming behaviour, not only in mental health settings, but also in everyday contexts like schools. This one day course will consider key issues in relation to self harm and young people and will give an overview of current research and approaches to the subject of self harm.